Shipping policy

OUR LOCAL DELIVERY HOURS:  7:30am-1:30pm MON-FRI

Our local delivery program is currently ran by one individual and that is the owner Kaiser Alii her self, if there are any questions and or delivery information (instructions) that Kaiser needs to know

PLEASE DO NOT HESITATE TO ADDRESS WHATEVER YOUR CONCERNS ARE PERTAINING TO YOUR LOCAL DELIVERY IN THE COMO AREA HERE Email: kaiseraliilocaldelivery@gmail.com this email is constantly checked through out the weekdays to ensure that kaisers hometown customers are well taken care of and gets the best service possible. IF THERE ARE ANY TIMES [BETWEEN OUR DELIVERY HOURS 7:30AM-1:30PM WEEKDAYS] YOU WOULD LIKE FOR YOUR PRODUCTS TO BE DELIVERED OR ANY LOCATION (THAT IS NOT THE ADDRESS LISTED ONCE YOU ORDERED FROM THE SITE) YOU WOULD LIKE FOR IT BE DELIVERED THEN USE THE EMAIL PROVIDED ABOVE. NOTE THAT THERE IS A 2.00$ FEE FOR SPECIAL TIME REQUEST(just like expressed shipping) AND CHANGED LOCATION DELIVERIES EXPECTED BEFORE DELIVERY. NOTE THAT AT THIS TIME DUE TO COVID-19 WE ARE NOT ACCEPTING CASH PAYMENTS AND WILL ONLY BE OPEN TO PAYPAL OR CASH APP THAT WILL BE PROVIDED ONCE THE REQUEST EMAIL HAS BEEN SENT TO THE EMAIL LISTED ABOVE. we hope the communication is up to your standards if not please email kaiseraliiopf@gmail.com where complaints and all other inquires are definitely taken into consideration, handled and disputed.

CUSTOM PRODUCT MANUFACTURING

Your awesome KAISER I.D. custom fit is 1000% hand made/printed and designed by our GREAT KREATOR KAISER ALII, Kaiser has been making custom designs for 3 years not counting the years she took learning and perfecting her craft. Please NOTE that when customizing your items and depending on the design that your item can take up to 4-6 days to fully complete (depending on your order and the many other KAISER I.D. orders) with careful attention, and quality work ethic, WE WANT YOU TO GET YOUR MONEY WORTH. once you've entered your I.D. item you will receive a personal email from kaiseraliiopf@gmail.com stating the time you ordered and then an estimate on when your product will be completed, when its being packaged and you have the option to follow the process along on the stores instagram @shopkaiseralii will send you personal updates with videos and pictures through the process(MAKE SURE YOU EMAIL KAISERALIIOPF@GMAIL.COM STATING THE FOLLOWING: "HEY MY NAME IS [ENTER NAME] AND I JUST ORDERED A KAISER I.D. PRODUCT AND WOULD LOVE TO BE KEPT IN THE LOOP, MY INSTAGRAM IS [ENTER INSTAGRAM NAME]" BE SURE TO BE FOLLOWING THE STORE SO THAT YOU CAN FEATURED ON OUR PAGE WITH YOUR NEW KAISER ALII FIT AND BE SURE TO TAG 'SHOPKAISERALII') because here at Kaiser Alii we care about keeping you in the loop especially since it's currently just kaiser her self. as we progress and start to eventually create a team we will definitely keep the same energy when it comes to keeping our customers, our supporters, our family in the loop. 

ONCE ITS COMPLETE? When your item(s) are complete we will ship them next day most likely if the complete date falls in the weekdays, and may ship the same day of FULL completion depending on the time of day. we will keep you in the loop through the whole purchase, after it has been shipped you will receive an email on how long it will take and when can you expect it? It would usually take 6-10 business days; and express shipping is NOT an option on KAISER I.D. items which is why we recommend that you follow the store and email us if you decide you want to be kept in the loop.

WHAT ABOUT NON-KAISER I.D. ITEMS? KAISER ALII items that are our default designs depending on the inventory stock on said item will be shipped next day or locally delivered the same day if not then the next day no later. these shipped items may take 5-10 business days, when ordered you will receive an email from kaiseraliiopf@gmail.com stating the stock and when it will possibly be sent out. HIGH DEMAND ITEMS? on our high demand items stock inventory may vary which is why once ordered or pre-ordered you will receive an email stating info about your specific high demand item, you should also know that kaiser alii also works on the default designs as well and currently no third party businesses are involved, its just kaiser alii and her full kreative talent making and designing these quality items. 

DON'T SALE YOUR SELF SHORT: To Kaiser Alii QUALITY matters just as much as the customer recieving the items, KAISER ALII IS IN NO WAY SHAPE OR FORM A "FAST FASHION" BRAND and is completely built off of pure talent, resilience, and dedication. THATS JUST A SMALL SOMETHING THAT WE PRIDE OUR SELVES ON, AS WELL AS STANDING OUT WE ARE NOT LIKE YOUR OTHER BRANDS EVERYTHING OUR GREAT KREATOR MAKES COMES FROM A PLACE OF PURE CREATIVITY, INDIVIDUALITY AND TALENT AS WELL AS LOVE FOR THE CRAFT. when you shop with kaiser alii you’re shopping for quality, substance and individuality WE TARGET THE ARTIST. 

we thank you for your support and can’t wait to serve you again.